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SHIPPING AND WARRANTY

SHIPPING STATEMENT

We proudly offer FREE worldwide shipping to anywhere in NZ and AUS! We also have you covered internationally at $29! Please note that we require 1 to 2 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 3 to 6 business days. Please consider any holidays that might impact delivery times.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time. Please contact us immediately at info@recoverplus.co.nz if you believe you have provided an incorrect shipping address.

WARRANTY STATEMENT

The Recover+ Pro is covered by a two year warranty, which makes it the only device of its kind with such a robust warranty.  All other products by Recover+ are covered by a 6 month warranty. If the product fails due to defects in materials or design process within two years, the company will repair or replace parts or replace new products for free, except in the following cases:

1.Improper human use or damage to the equipment caused by transportation.
2.Unauthorized disassembly and repair of this equipment.
3.Failure to follow the instructions.
4.The product is damaged due to the abnormal storage or maintenance environment of the customer.
5.If the proof of purchase date is not provided, the company will have the right to refuse the warranty.

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